TerrosoStudios

Terroso Studios

Newmarket, Canada
| 1,665 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Ceramic home decor ⚜️
Shop new collection now 🩶
Please follow on instagram: @Terrosostudios to stay updated with all the new collections and restocks 🏺

Announcement

Last updated on Jan 17, 2024

Ceramic home decor ⚜️
Shop new collection now 🩶
Please follow on instagram: @Terrosostudios to stay updated with all the new collections and restocks 🏺

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Items

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Moh

Contact shop owner

Moh

Reviews

Average item review
5 out of 5 stars
(397)
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About TerrosoStudios

Sales 1,665
On Etsy since 2020

Terroso Studios

Shop members

  • Moh

    Owner, Maker

  • David

    Creative Assistant

Shop policies

Last updated on Feb 4, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on Jan 20, 2024

Frequently asked questions

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept credit cards, debit cards and Paypal

HOW DOES SHIPPING WORK?

We ship directly from our home in Canada using UPS and Canada post services .

All orders come with free standard shipping.

Delivery times : 5-10 business days.

Please do not panic if your package does not show up immediately, it's on its way.

Due to covid-19 please expect some delays in deliveries as they are out of our control.

Beacause the standard delivery times are so long, the high costs of express delivery and to avoid the loss of packages, we no longer ship worldwide. Please accept our apologies.

CAN I CANCEL AN ORDER?

Yes. Cancellations must be made within 24 hours of order placement and before the shipping. Send us a message within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.

WHAT IS YOUR REFUND/RETURN POLICY ?

We don't accept returns, exchanges or refunds.

We have a 7-day replacement policy, which means you have 7 days after receiving your item to request a replacement. Tell us what went wrong and send along a photo of the damaged item and we'll be glad to replace it.

Replacements only apply to damaged items. Please note that It is not our responsbility If the package got lost or delivered to the wrong address. Please contact your local post office and track your parcel.

DO YOU OFFER LOCAL PICKUP ?

Yes, Local pickup is available : York region , Ontario. If you live in this area please send us a message before placing your order so we can arrange the pickup time and address.

ARE YOUR PRODUCTS SAFE ?

My work is made of ceramic. They are safe when they are used for decorative purposes only. They are toxic and not food safe if digested. As they are fragile items they may break and the sharp small fragments will be a choking and cuts hazard.